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Service Desk & End User Support

مكتب الخدمة ودعم المستخدم النهائي

Madre Integrated Engineering

Salary
Salary not disclosed
Location
Doha, Qatar
Job type
Full Time
Posted 1 hour ago Source: Careerjet
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Job summary

Madre Integrated Engineering is looking for a Service Desk & End User Support professional in Doha, Qatar. The role involves receiving incidents and service requests through multiple communication channels and providing first-level assistance. Responsibilities also include logging, categorizing, and prioritizing all tickets in the ITSM tool, with high priority given to VIP users.

اقرأ بالعربية

تطلب شركة Madre Integrated Engineering موظفاً لمكتب الخدمة ودعم المستخدم النهائي في الدوحة، قطر. تشمل المسؤوليات استقبال الحوادث وطلبات الخدمة عبر قنوات اتصال متعددة، وتقديم الدعم من المستوى الأول. كما تتضمن المهام تسجيل وتصنيف وتحديد أولويات التذاكر في أداة ITSM مع إعطاء أولوية عالية للمستخدمين المهمين (VIP).

How to apply

Apply via the provided application link.

Tips for applicants

  • Tailor your CV to highlight your experience with ITSM tools and technical support.
  • Never pay any recruitment fees or financial charges during the application process.
Original listing text
Service Desk & End User Support Madre Integrated Engineering Doha, Qatar Mon, 12 Oct 2026 04:24:09 GMT Job Description : Receive incidents and service requests through multiple communication channels, provide first-level assistance, and log, categorize, and prioritize all tickets in the ITSM tool, giving high priority to VIP users. Tr...

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Opens the original advert on the source site.