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Fixed L1 Technical Support Advisor

مستشار دعم فني للمستوى الأول (L1) للشبكات الثابتة

Vodafone

Salary
Salary not disclosed
Location
Doha, Qatar
Job type
Full Time
Technicians & Maintenance Posted 1 hour ago Source: Careerjet
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Job summary

Vodafone is seeking a Fixed L1 Technical Support Advisor in Doha, Qatar. The role involves providing support to close enterprise fixed and managed service complaints within agreed SLAs. Responsibilities also include tracking and reviewing technical complaints per customer.

اقرأ بالعربية

تعلن شركة فودافون في الدوحة، قطر، عن حاجتها لمستشار دعم فني للمستوى الأول (L1) للشبكات الثابتة. تشمل المسؤوليات الأساسية تقديم الدعم لحل شكاوى الخدمات الثابتة والمدارة للمؤسسات ضمن اتفاقيات مستوى الخدمة المحددة. كما يتضمن الدور متابعة ومراجعة الشكاوى الفنية لكل عميل.

Job details

Education
Bachelor's Degree

Requirements

  • Bachelor's Degree

How to apply

You can apply for this position via the link provided in the posting.

Tips for applicants

  • Highlight your technical support background and experience with SLAs on your CV.
  • Ensure your degree and qualifications are clearly presented in your application.
  • Never pay any recruitment or processing fees to apply for a job.
Original listing text
Fixed L1 Technical Support Advisor Vodafone Doha, Qatar Thu, 22 Oct 2026 01:09:09 GMT Degree Level: Bachelor's Degree Job Description: Key accountabilities and decision ownership: Provide support to close enterprise fixed and managed service complaints in agreed SLA's. Track and review technical complaints per customer...

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Opens the original advert on the source site.